Our Customer Care team is here to help those of you who need to change plans and those who still need to travel. Our top priority is ensuring our customers get the best possible support during this time.

We are experiencing a very high call volume due to the Coronavirus impact and are prioritizing customers who are traveling within the next 72 hours. If your travel arrangements are not within 72 hours, we recommend contacting us closer to your travel date.

Before you call, please check your airline’s website for current waiver information or to see if your flight has been delayed or canceled.